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Website Support for New Zealand

The New Zealand Website Support Company

Free web hosting with all support contracts.

Ongoing maintenance and support for all your online digital resources.

From security and backups to marketing and local business listings.

If you have been hacked or need emergency online assistance then contact us now.

 Worried about security? Why not get a free check up?

Experienced New Zealand-based WordPress websites support service can help with your website so you can focus on running your business.

Check the available support levels below
Adhoc maintenance and support
Request a quote
  • Any support or maintenance tasks.
  • Pay for changes and adhoc development when you need it.
Premium support
From $80(with free web hosting)
  • Priority response
  • Proactive support and bug fixing
  • Software updates
  • Uptime monitoring
  • Allocated time for free changes
  • Backups and recovery

Total Support

We can take care of all your website and online requirements. Our services include

Missing page

Bug Fixing

Computer server backup

Backups

Maintenance and support

Maintenance

Application security

Security

Graphs and performance

Analytics and reporting

Help and support

Support services

Cloud view

Alert Monitoring

Search engine optimisation

SEO

Website code

Development

Design and development

Design

Support helpdesk

Helpdesk

Application API code

Integration services.

…and many other services to make sure your business keeps running smoothly. We have been building and taking care of Wix, WordPress, Shopify and other e-commerce platforms in New Zealand for the last 6 years and know how to make business flow and keep websites up and running.

Whatever level of support you require for your business… we can help.

Ready to discuss your online needs?

Pay as you go support

Pay for as much or as little support as you need. This could be a good option if  you wish to take care some of the website maintenance and licencing yourself.

  • Responding to bugs or problems you raise.
  • Adhoc support and development on a time and materials basis.

Basic WordPress support

Budget option to maintain website updates and security. We will take care of the following:

  • Maintaining your software, security and functionality updates for: WordPress, theme and plugins.
  • Adhoc support and development on a time and materials basis.

Ready to discuss your maintenance and security requirements?

Standard support and maintenance

  • Responding to bugs or problems you raise
  • Up time monitoring and reaction to website availability problems
  • Proactive support – maintaining your software, security and functionality updates for: WordPress, theme and plugins.
  • Backups created when updates and changes are performed
  • 3rd party licence costs for additional website plugins and software
  • Help and assistance to you for changing your website
  • Adhoc support and development on a time and materials basis

Premium support and maintenance

  • Responding to bugs or problems you raise
  • Up time monitoring and reaction to website availability problems
  • Proactive support – maintaining your software, security and functionality updates for: WordPress, theme and plugins.
  • Backups created when updates and changes are performed
  • 3rd party licence costs for additional website plugins and software
  • Help and assistance to you for changing your website
  • Adhoc support and development on a time and materials basis

Enterprise support

All the standard support and maintenance plus

  • Ticket system for problems and issues
  • 4 levels of Prioritization of tickets
  • SLA monitoring and reporting of problems raised
  • Multiple environment (for example Development / Test / Production)
  • Out of hours cover by negotioation
  • Discounted development charges

Contact us to get a quote

Ready to discuss your web maintenance and care?

Web Support NZ was created out of the need for better proactive care for business websites. After being in the website development business for many years it became apparent that most developers were keen to do the development, but not to do the ongoing support.

Our passion is to help business succeed and provide proactive care so that you can concentrate on servicing your customers. Our on going maintenance keeps things running smoothly. Our regular procedures for security, backups and monitoring will provide a level of confidence and comfort that mean you no longer need to worry about your online resources and can concentrate on business.

Ready to discuss your website care?

Request a free quote

Find out more about our amazing support services

    Bug fixingSupport / HelpdeskMaintenanceMonitoringSecurityBackup / RecoverySEOMarketingWebsite changesNew Development

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    Successfully taking care of online businesses since 2005

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